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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jorge Olascoaga

Jorge Olascoaga

December 17, 2025

1  out of  5
rating by Jorge Olascoaga
"If you’re in an emergency and need a copy of your insurance email to you or you need to add a vehicle over the phone it’s gonna take over two hours or more for them to actually get something done and they always tell you they’re gonna call but they never call back. Worst customer service ever. Hopefully they get their shit together."
We responded:
"Thank you for your feedback. We’re truly sorry to hear about your experience and apologize for any delays or communication issues you encountered. We understand how important it is to get timely assistance, especially in urgent situations. To help provide faster service, we encourage all our customers to use our mobile app, which offers 24/7 access to your insurance documents, adding vehicles, and other account needs anytime, without waiting on hold. This can be a convenient way to manage your insurance needs quickly and easily. If you’d like further assistance, please don’t hesitate to reach out to us directly at service@lupemartinez.com. We appreciate your patience as we work to improve our customer service experience"
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Quinn'Terius Gillespie

December 16, 2025

5  out of  5
rating by Quinn'Terius Gillespie
"Perla was great! She helped me insure my laptop. I highly recommend this office!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Perla provided you with excellent service and helped you insure your laptop smoothly. Your recommendation means the world to us! If you ever need anything else, we're here to help! 😊💻🚀 - Lupe Martinez State Farm Family "
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J Abraham Machado Clavier

December 16, 2025

5  out of  5
rating by J Abraham Machado Clavier
"Excelente atención, buenos precios y ajustes a tu necesidad , 100% recomendados"
We responded:
"Thank you for your fantastic 5-star review! We’re so glad to hear that you had an excellent experience with our service and found our prices and flexibility to your needs to be beneficial. We truly appreciate your recommendation and look forward to serving you again in the future!"
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Yadira Rodriguez

December 11, 2025

5  out of  5
rating by Yadira Rodriguez
"Thank you, Andrea M ! She was extremely helpful in explaining my auto insurance coverage and made sure I understood everything. Highly recommend!"
We responded:
"Thank you so much, Yadira, for your kind words! 😊 We're delighted to hear that Andrea was able to help you understand your auto insurance coverage with enthusiasm 💪 and made sure everything was thoroughly examined 🔍. We truly appreciate your recommendation 👍 and are happy to assist you anytime. 🚗💼✨- The Lupe Martinez State Farm Family "
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Alexa Perez

December 9, 2025

5  out of  5
rating by Alexa Perez
"Iveth fue muy a Mable en alludarme con el millaje de mi carro muchas gracias"
We responded:
"Hola Alexa, 😊 Muchas gracias por tus amables palabras. Nos alegra saber que Iveth fue muy amable y te ayudó con el millaje de tu carro. 🚗✨ Si necesitas cualquier otra cosa, no dudes en contactarnos. ¡Estamos aquí para ayudarte! 🙌-The Lupe Martinez State Farm Family"
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junior hinojosa

December 8, 2025

5  out of  5
rating by junior hinojosa
"Iveth was very patient with me she helped walk through and esign."
We responded:
"Hi Junior! 😊Thank you for your kind words! We’re glad to hear that Iveth was patient and helped guide you through the process, including the e-signing. 🖊️💻 If you ever need any more assistance, we’re here to help!❤️ -The Lupe Martinez State Farm"
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Crystal Burgess

December 4, 2025

5  out of  5
rating by Crystal Burgess
"Excellent service! Thank you so much!"
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Gladys Castro

December 2, 2025

5  out of  5
rating by Gladys Castro
"Muy buen servicio de parte de Victoria! Siempre amables todas."
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Jacob Lobato

November 28, 2025

5  out of  5
rating by Jacob Lobato
"Liz did great 10 out of 10 service ,"
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Jessica Junco

November 28, 2025

5  out of  5
rating by Jessica Junco
"Liz was great! She made the car insurance process as smooth as can be!"
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Erik Junco

November 28, 2025

5  out of  5
rating by Erik Junco
"Liz assisted me with my life insurance as well as my car insurance. She has great customer service!"
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raina abalos

November 28, 2025

5  out of  5
rating by raina abalos
"Liz provided me with amazing customer service and she made getting my life insurance an easy process!"
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Lorena Wilson

November 26, 2025

5  out of  5
rating by Lorena Wilson
"These people are helpful, professional and efficient. They help me with my issues I had. They were able to resolve my needs and take care of me."
Profile photo of Karina cardona

Karina cardona

November 25, 2025

5  out of  5
rating by Karina cardona
"I had such a great experience working with Liz! She helped me with both my car insurance and life insurance, and made the entire process so easy to understand. Her customer service was truly exceptional, she was patient, kind, and went out of her way to answer every question and concern I had. Liz made sure I felt comfortable and confident with all my options, and you can tell she genuinely cares about helping her clients. I would highly recommend going to see Liz for any insurance needs. She’s amazing!"
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Ruben Sanchez

November 24, 2025

5  out of  5
rating by Ruben Sanchez
"Liz made getting car and life insurance so easy. She’s patient, knowledgeable, and genuinely looks out for your best interests. I’m so glad I chose her to handle my policies."
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Markanthony Cardona

November 24, 2025

5  out of  5
rating by Markanthony Cardona
"Liz was great she helped with my car insurance and life insurance!"
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Flor Junco

November 21, 2025

5  out of  5
rating by Flor Junco
"I had an amazing experience working with Liz for my life and car insurance. They explained everything clearly, answered all my questions with patience, and made the whole process quick! I honestly feel so much more protected and informed now. If you want someone trustworthy, professional, and genuinely caring, I highly recommend Lupe Martinez State Farm agency!"
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Jose Balderas

November 21, 2025

5  out of  5
rating by Jose Balderas
"Liz helped me with my car insurance and had good customer service"
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Rebecca A Sanchez

November 20, 2025

5  out of  5
rating by Rebecca A Sanchez
"Perla was a great help with our yearly review of my life insurance!! Definitely a great office."
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Janet Sutton

November 18, 2025

5  out of  5
rating by Janet Sutton
"Excelente servicio Victoria muy amable"
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Sandra Guerra

November 12, 2025

5  out of  5
rating by Sandra Guerra
"Liz provided excellent customer service from start to finish. She was patient, friendly, and incredibly knowledgeable — making the entire experience smooth and stress-free. She answered all my questions with confidence and clarity, and went above and beyond to ensure I felt supported and informed. I truly appreciate her professionalism and expertise. Liz is outstanding and I would gladly work with her again."
Profile photo of Gerardo Lobato

Gerardo Lobato

November 12, 2025

4  out of  5
rating by Gerardo Lobato
"Liz assisted me with my policies. She’s very helpful and great customer service! Call and ask gor her."
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Tim Martinez

November 7, 2025

1  out of  5
rating by Tim Martinez
"Rates go up every renewal date w/ no at fault CLAIMS, am No longer INTERESTED"
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Sissy Wood

November 7, 2025

5  out of  5
rating by Sissy Wood
"Vicky was great with helping me out! And Mary gave me good insurance for my car"
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Maria Diaz

November 4, 2025

5  out of  5
rating by Maria Diaz
"Vicky was so sweet and kind. Helped smooth the process of renewing my policy. Thank you!!"